ISO 9001:2015(QMS)

Section 1
Introduction to ISO 9001:2015

• What is ISO?
• Brief History of ISO
• Popular Standards of ISO
• ISO 9001 Certified Companies
• Background and Purpose of QMS
• Evolution of ISO 9001
• How can QMS help?

 

Section 2
Quality Management System(Quality)- The what and why of it

• What is Quality
• 8 Dimensions of Quality
• Attributes of Quality
• Factors affecting Quality
• What is Quality Management System(QMS)
• Principles of QMS
• Why is Quality Management System Necessary for Growth

 

Section 3
Structure of ISO 9001

• Structure of ISO
• Annex SL
• Overview of Process Approach
• PDCA
• SIPOC

 

Section 4
ISO 9001 Overview of Clauses

• ISO High Level Structure
• Clauses in a Snapshot
• PDCA of ISO Clauses
• Important Verbal Forms
• Overview of Clauses 1 to 10

• Awareness of ISO
• Fundamentals of a Management System
• Basic Understanding of ISO 9001 requirements
• Quality Management System (QMS) Implementation
• Risk-Based Thinking
• Internal Auditing Skills
• Continuous Improvement

• Quality Managers and Professionals
• Process Owners and Managers
• Auditors (Internal and External)
• Top Management and Executives
• Individuals seeking to enhance their knowledge of ISO 9001:2015

• General understanding of their respective functions
• No Prior Knowledge of ISO
• Familiarity with Microsoft Office applications.

Interactive workshop with

• Theoretical input
• Conceptual and practical explanations
• Exercises
• Topic and course assessments